Telcel Loses 405,000 Prepaid Users but Grows Postpaid Sales and Revenue in 2025

Telcel reported a loss of 405,000 prepaid subscribers while adding 468,000 postpaid lines in 2025, boosting its revenue by 3.8% with ARPU reaching 189 pesos. This shift highlights a market trend where consumers prefer flexible, data-rich postpaid plans over prepaid options amid rising competition from virtual operators. Moving forward, Telcel's ability to retain and grow its postpaid base will be critical as industry dynamics evolve toward more service-oriented offerings.