Pearl Abyss apologizes for AI art in Crimson Desert, directs Intel GPU users to refund policy

Pearl Abyss acknowledged the unintentional inclusion of AI-generated art in Crimson Desert and committed to replacing affected visuals in future patches. The developer also confirmed that Crimson Desert does not support Intel GPUs, advising impacted players to seek refunds. These issues underscore technical and community trust challenges as the game faces its post-launch phase, with software updates and customer communication critical going forward.
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Pearl Abyss
Crimson Desert
Sandfall Interactive
Embark Studios
Raiders
Intel